North America’s Leader in Fuel Supply & Logistics Appoints VP, Customer Operations
Gainesville, GA, August 4, 2020 – Mansfield Energy announced today the appointment of Michael Mansfield, Jr. to serve as Vice President, Customer Operations. In his new role, Michael will be tasked with leading Mansfield’s entire operational activities across its delivered fuel product lines and Fuel Systems & Services Division. Previously General Manager of Customer Operations, Michael has transformed the company’s delivery operations by developing a digitally enabled, service-oriented customer operations team.
“Michael has demonstrated his commitment to learning the complex dimensions of operations through hard work, focus and expecting the best of his team,” said Blake Young, President of Mansfield Oil Company. “Mansfield’s customer operations teams have achieved new levels of service excellence and efficiency, and I’m confident that Michael will continue driving positive results in this expanded role.”
Michael Mansfield, Jr. and his teams have been at the forefront of implementing Mansfield’s industry-leading ERP, Entinuum, and his oversight and integration of the company’s business analytics function have accelerated data-driven improvements to the customer experience.
“As a family-owned business, this company was founded on a legacy of innovation and outstanding customer service,” continued Young. “Michael has shown a profound ability to ask the right questions and execute critical operational objectives that position the business for long-term success.”